Terms and Conditions – Coral Cay Companions

Welcome to Coral Cay Companions. These Terms and Conditions govern your use of our e-commerce and informational platform for pet supplies and services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access the service.

1. Company Information

Coral Cay Companions operates from our registered address at:

60 Ebury Street, London, City of, SW1W 9QD, GB.

2. Services Provided

Coral Cay Companions provides an online platform for the sale of:

3. Use of Our Site

You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our site. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our site.

4. Product Information and Pricing

We strive to ensure that all information on our online platform, including product descriptions, pricing, and availability, is accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. All prices are in GBP (£) and inclusive of VAT where applicable.

5. Orders and Payment

When you place an order through our site, you are making an offer to purchase the products. All orders are subject to availability and acceptance by us. We will send you an email confirmation once your order has been accepted and dispatched. Payment must be made in full at the time of purchase. We accept various payment methods as indicated on our checkout page.

6. Delivery

We aim to dispatch orders promptly, but delivery times may vary. We are not responsible for delays outside of our control. Risk of loss and title for items purchased from Coral Cay Companions pass to you upon our delivery to the carrier.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return it in accordance with our Return Policy, which is available on our website. Please review this policy for details on eligibility, procedures, and timelines for returns and refunds.

8. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and software, is the property of Coral Cay Companions or its content suppliers and is protected by international copyright laws. Unauthorised use of any content without express written permission is strictly prohibited.

9. Limitation of Liability

Coral Cay Companions will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from the use of, or the inability to use, our products or services, even if Coral Cay Companions has been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, goodwill, use, data or other intangible losses.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Address: 60 Ebury Street, London, City of, SW1W 9QD, GB

Telephone: +447700087280